Name of qualification Name of qualification: Pomočnik/pomočnica natakarja/natakariceAdd to comparison
Translated title (no legal status) Translated title: Assistant waiter/waitress
Type of qualification Type of qualification: National vocational qualification, SQF level 3
Category of qualification Category of qualification: Vocational Qualification
ISCED field Field:
ISCED subfield subfield: hotel, restaurants and catering
Qualification level

SQF Level: SQF 3
EQF Level: EQF 3

Learning outcomes:

Candidates will be able to:

  • prepare and oversee the quality of their own work in accordance with work quality standards in the catering sector,
  • make responsible and economical use of raw materials, equipment, energy and time in their work,
  • maintain personal hygiene and a hygienic working environment and diligently attend to the implementation of HACCP regulations in the context of their responsibilities,
  • communicate with guests while following the rules of the profession, the principles of successful communication and etiquette,
  • arrange premises for guests according to the instructions of a superior,
  • autonomously clean and arrange serving inventory and ensure the quality of work done in accordance with the standards of the catering facility,
  • carry out service under a waiter's supervision,
  • work behind a bar.



Verification and assessment are carried out by committees for the verification and validation of national vocational qualifications, appointed by the National Examination Centre (NEC). Committee members must be licensed by the National Examination Centre. Licences may be found here.

Assesment and completion:


During the guidance process the candidate prepares a portfolio, which is assessed by a committee. If the portfolio submitted by the candidate contains authentic, valid and adequate proof of the knowledge, skills and competences defined in the occupational standard, the committee may:

  • validate the contents of the occupational standard in full,
  • validate the contents of the occupational standard in part and define the
  • knowledge, skills and competence to be verified,
  • refuse to validate any of the contents of the occupational standard because the candidate has not provided proof of any of the knowledge, skills and competences defined in the occupational standard, in which case it will verify the occupational standard in full.


  • Practical verification and oral presentation.

Pomočnik/pomočnica natakarja/natakarice



The Career path tab shows the possible career path within the selected qualification area, which is not the only one and is not mandatory. The actual transition between qualifications, which is determined by law, is defined in the Transition tab.

SQF 4 / EQF 4

Conditions for obtaining a public document:

Candidates demonstrate attainment of the knowledge, skills and competences defined in the catalogue of standards of vocational knowledge and skills.

Awarding body:

Providers of procedures for identifying and validating NVQs are entered in a register of providers maintained in the collection of the national information centre for vocational qualifications. These are: vocational schools, businesses, B2B training centres, adult education centres and chambers of commerce.


Awarding body URL: