Name of qualification Name of qualification: Teletržnik/teletržnicaAdd to comparison
Translated title (no legal status) Translated title: Telemarketer
Type of qualification Type of qualification: National vocational qualification, SQF level 5
Category of qualification Category of qualification: Vocational Qualification
Admission requirements Entry conditions:
  • There are no special conditions.
     
ISCED field Field:
Business, administration and law
ISCED subfield subfield: marketing and advertising
Qualification level

SQF Level: SQF 5
EQF Level: EQF 4

Learning outcomes:

The candidate is able to:

 

  • to plan and organize one's own work in accordance with applicable legislation and the use of modern information and communication technology,
  • communicate with customers and colleagues with the support of modern communication channels,
  • use modern information and communication technology and use it to manage administration and other work,
  • ensure their own safety, the safety of others involved in the work process and protect the environment in accordance with the principles of sustainability,
  • carry out pre-sales, sales and post-sales activities via electronic communication channels,
  • conduct surveys via electronic communication channels.

Evaluator:

Verification and assessment are carried out by committees for the verification and validation of national vocational qualifications, appointed by the National Examination Centre (NEC). Committee members must be licensed by the National Examination Centre. Licences may be found here.

Assesment and completion:

VALIDATION

During the guidance process the candidate prepares a portfolio,  which is assessed by a committee. If the portfolio submitted by the candidate contains  authentic, valid and adequate proof of the knowledge,  skills and competences defined in the occupational standard, the committee may:

  • validate the contents of the occupational standard in full,  
  • validate the contents of the occupational standard in part and define the  knowledge, skills and competence to be verified,  
  • refuse to validate any of the contents of the occupational standard because  the candidate has not provided proof of any of the knowledge, skills and competences  defined in the occupational standard, in which case it will verify  the occupational standard in full.  

METHOD OF VERIFICATION

Practical verification with an oral presentation.

Conditions for obtaining a public document:

Candidates demonstrate attainment of the knowledge, skills and competences defined in the catalogue of standards of vocational knowledge and skills.

Awarding body:

Providers of procedures for identifying and validating NVQs are entered in a register of providers maintained in the collection of the national information centre for vocational qualifications. These are: vocational schools, businesses, B2B training centres, adult education centres and chambers of commerce.

URL

Awarding body URL:
https://www.nrpslo.org/podrobnosti/izvajalec-pregled/15451541
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