Name of qualification Name of qualification: Teletržnik/teletržnicaAdd to comparison
Translated title (no legal status) Translated title: Telemarketer
Type of qualification Type of qualification: National vocational qualification, SQF level 5
Category of qualification Category of qualification: Vocational Qualification
Admission requirements Entry conditions:
  • Secondary technical or general education.
ISCED field Field:
Business, administration and law
ISCED subfield subfield: wholesale and retail sales
Qualification level

SQF Level: SQF 5
EQF Level: EQF 4

Learning outcomes:
Candidates will be able to:
  • plan and organise own work,
  • ensure the quality and efficiency of work in the working environment in accordance with regulations, good business practices and with standards,
  • make rational use of energy, material and time,
  • protect health and the environment,
  • develop enterprise characteristics, skills and behaviour,
  • communicate with customers and co-workers,
  • use modern information and communication technologies and software tools,
  • draw up documentation and check sources of information,
  • perform pre-sales, sales and post-sales activities via electronic communication channels,
  • conduct surveys via electronic communication channels,
  • keep records and archive working documentation.

Evaluator:

Verification and assessment are carried out by committees for the verification and validation of national vocational qualifications, appointed by the National Examination Centre (NEC). Committee members must be licensed by the National Examination Centre. Licences may be found here.

Assesment and completion:
VALIDATION
During the counselling process, the candidate prepares a portfolio. The relevant committee assesses the portfolio and validates the catalogue content in part or full. If the committee is unable to validate all catalogue content, it assigns tasks to the candidate for verification. 
VERIFICATION METHOD
Practical verification with an oral presentation.

 

Conditions for obtaining a public document:

Candidates demonstrate attainment of the knowledge, skills and competences defined in the catalogue of standards of vocational knowledge and skills.

Awarding body:

Providers of procedures for identifying and validating national vocational qualifications are entered in a register of providers maintained in the relevant collection of the National Reference Point for Occupational Qualifications. Providers include: vocational schools, companies, inter-company training centres, adult education centres and chambers of commerce.

URL

Awarding body URL:
https://www.nrpslo.org/podrobnosti/npk/34100031
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