Name of qualification Name of qualification: Mojster strežbe/mojstrica strežbeAdd to comparison
Translated title (no legal status) Translated title: Master waiter/Master waitress
Type of qualification Type of qualification: Master craftsman
Category of qualification Category of qualification: Educational Qualification
Type of education Type of education: Upper secondary technical education
Admission requirements Entry conditions:

Fulfilment of one of the following conditions:

  • the candidate has obtained a vocational upper secondary education (any specialisation) and has at least three years of experience in his/her profession,
  • the candidate has obtained a secondary technical education (any specialisation) and has at least two years of experience in his/her profession, or
  • the candidate has obtained a higher vocational education or first-cycle professional education (any specialisation) and has at least one year of experience in his/her profession.
ISCED field Field:
Services
ISCED subfield subfield: hotel, restaurants and catering
Qualification level

SQF Level: SQF 5
EQF Level: EQF 4

Learning outcomes:

A master craftsman:

  • has achieved mastery of work tasks including the most demanding waiting staff tasks,
  • is a wine connoisseur, and harmoniously links, recommends and serves the appropriate wines with regular meals and specialities,
  • prepares and/or completes dishes and drinks in front of guests,
  • participates in the purchase, ordering and receipt of drinks and inventories relating to the waiting staff,
  • prepares work premises relating to the waiting staff,
  • ensures a safe work environment and supervises the implementation of occupational safety regulations,
  • ensures the implementation of sanitary-hygiene regulations (HACCP system),
  • communicates in accordance with business etiquette with co-workers and guests in Slovene and at least two foreign languages,
  • prepares written offers of food services using contemporary information and communication technologies, and special food services information programmes at work,
  • organises and manages the waiting staff’s work process,
  • ensures rational and efficient operations,
  • understands various marketing techniques,
  • monitors, masters and develops new food services trends,
  • drafts development and financial programme proposals,
  • rationally allocates and organises human resources to maintain social security and a positive climate,
  • drafts proposals for the advancement of co-workers,
  • introduces new workers to their jobs and ensures their professional growth,
  • carries out practical on-the-job training for students, and
  • controls the quality of services.

Evaluator:

Members of examination boards for each examination unit separately. Appointed by the minister responsible for education. Appointment may be renewed every 4 years.

Assesment and completion:

The candidate sits for a master craftsman's examination, which consists of four units:

  • a practical unit,
  • a specialised theoretical unit,
  • a business and economic unit, and
  • a teaching/instruction unit.

 

Conditions for obtaining a public document:

A candidate must sit for all four units of a master craftsman’s examination to receive the title of master craftsmen.

Awarding body:

Chamber of Crafts and Small Business of Slovenia

URL

Awarding body URL:
http://www.ozs.si/ozseng/
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